When something does not work and the help did not solve it, the owner needs technical data. Concordia puts that package together for you, with one click.
How to send it
Open the gear, on the bottom bar.
Go to the App tab.
Read what goes in the package — the full list is on the screen itself.
Click Send a diagnostic report to the owner.
Write down the short code that appears and send that code to the owner, in the chat.
What goes in and what does not
What goes in: the app’s technical record, information about your computer (processor, memory, graphics card and Windows version) and a snapshot of your audio settings — the microphone and output you picked, noise suppression and, if you are in a conversation, its state in numbers.
In the browser only a system summary goes: the full record exists only in the Windows app.
Screenshot coming soon
Settings, App tab, with the diagnostic report block and the button.